Last updated: August 28, 2026
Paloma House ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
Information you provide directly, through our inquiry forms, sample requests, or email:
Information collected automatically, when you visit our site:
2. How We Use Your Information
We use the information we collect to:
We do not sell your personal information to third parties.
3. Who We Share Information With
We share information only as needed to provide our services:
We require that any third party handling your data does so only for the purpose we've engaged them for.
4. International Visitors
We welcome clients worldwide. If you are located outside the United States, please note your information will be transferred to and processed in the United States, where our servers and business are based. By using our site and services, you consent to this transfer.
If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with data protection laws granting you specific rights, you may have the right to:
To exercise any of these rights, contact us at [email protected].
5. Cookies
Our site uses cookies for basic functionality and for Google Analytics. You can control or disable cookies through your browser settings; note that some site features may not work correctly if cookies are disabled.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, including any legal, accounting, or reporting requirements.
7. Security
We take reasonable measures to protect your personal information, but no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
8. Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect information from children.
9. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.
10. Contact Us
Questions about this policy or your personal information? Reach us at [email protected].
Paloma House ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
Information you provide directly, through our inquiry forms, sample requests, or email:
- Your name and your partner's name
- Email address
- Wedding date and venue/location
- Shipping address (for sample requests and orders)
- Guest count and any details you share about your celebration
- Payment information (processed by our third-party payment processor — we do not store full payment card details ourselves)
Information collected automatically, when you visit our site:
- Basic analytics data (pages visited, general location, device/browser type) via Google Analytics
- Cookies used for site functionality and analytics (see Section 5)
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiry and provide quotes
- Process and fulfill orders, including coordinating with our print/fulfillment partner
- Send you proofs for approval before production
- Communicate with you about your order status
- Improve our website and understand how visitors use it
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Who We Share Information With
We share information only as needed to provide our services:
- Czar Press (our print and fulfillment partner) — to produce and, where applicable, ship your order or sample
- Tally — our form provider, which processes inquiry and sample request submissions
- Google Analytics — for anonymized website traffic analysis
- Framer — if you purchase the Perla Website Kit, applicable only to the assets and information needed for that product
We require that any third party handling your data does so only for the purpose we've engaged them for.
4. International Visitors
We welcome clients worldwide. If you are located outside the United States, please note your information will be transferred to and processed in the United States, where our servers and business are based. By using our site and services, you consent to this transfer.
If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with data protection laws granting you specific rights, you may have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at [email protected].
5. Cookies
Our site uses cookies for basic functionality and for Google Analytics. You can control or disable cookies through your browser settings; note that some site features may not work correctly if cookies are disabled.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, including any legal, accounting, or reporting requirements.
7. Security
We take reasonable measures to protect your personal information, but no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
8. Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect information from children.
9. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.
10. Contact Us
Questions about this policy or your personal information? Reach us at [email protected].